I have been totally dependent on the experience, expertise, and professionalism of the guys at TECHLINQ for years. My issues have always been addressed in a timely fashion, and they have never let me down. Their fee schedules have been reasonable and their customer service is truly first rate.
TECHLINQ is just a phone call away, and is always available to resolve whatever issues arise with my network. My network is truly one thing I haven’t had to worry or even think about since hiring TECHLINQ.
As an orthopedic specialist and surgeon, I utilize high-end technology. TECHLINQ stays on top of these technologies, and has found some unique solutions to mission-critical issues that I’ve faced.
A paperless office with EMR is a necessity in today’s environment. Most doctors know they have to go to paperless but don’t know anyone that can help them get there. TECHLINQ played a critical role in seamlessly getting us up and running. With a busy practice in two locations, the last thing I need to worry about is computer issues. TECHLINQ has assumed full responsibility for my network, which has allowed my staff and I to focus on our patients and running the business.
TECHLINQ has been responsible for the support and management of my systems for the last 10 years. Everyone from the president down to the technicians in the field are professionals who give outstanding service.
Our former support tech was a one-man operation that abruptly relocated – leaving us with no support. TECHLINQ came in, quickly resolved our immediate issues, and set up a plan for the ongoing maintenance of our network. I never have to worry about waiting for our support tech to get back to us, TECHLINQ monitors my network and is always available when we need them.
Today I lost a file which contains all of my client time entries for the last 7+ years. Using TECHLINQ Backup, in a matter of minutes, TECHLINQ was able to restore this file back to its original state. To be without my timer data would have caused me to lose unquantifiable hours of billable time. I can’t begin to tell you how invaluable this restore was! Thanks again.
In an age where you get automated attendants… ‘Press 1 for Sales, Press 2 for Service, 3 for Accounting’ …and hope for the best. Call TECHLINQ and automatically speak with a live human being who understands your concerns, questions, and issues. It is one thing to sell a Service Contract but quite another to have the people and technical experience to stand behind it with prompt and courteous attention.
We have a large network with multiple locations. TECHLINQ’s efforts have tied our remote locations to our main office seamlessly. Our systems are much more manageable, and we never have to worry about the handling of IT issues.
My dental practice software dictated that I upgrade my network. TECHLINQ assessed and addressed my practice’s needs without trying to oversell me. They installed the systems in our operatories so that they were viewable by patients, and aesthetically perfect.
Whether you’ve got regulatory compliance requirements (HIPAA, SOX, FINRA) or simply want your private files to stay private, TECHLINQ™’s got the right solutions to fit your needs.
The security of your IT network is critical to your business. In many industries (such as healthcare and financial services), the security of your IT infrastructure is mandated by federal regulation. TECHLINQ™ is a proud holder of the CompTIA Security Trustmark, a benchmark of the highest skills and standards for network security.
TECHLINQ™ was the first IT company in the world to attain a perfect score on the comprehensive, 4-day CompTIA Security Trustmark exam & audit, earning this distinction in November of 2008.
The following are the 12 areas within an organization with requirements for the CompTIA Security Trustmark:
- Business Continuity Planning
- Access Management
- Incident Management
- Personnel Security
- Security Awareness and Training
- Data Protection
- Technical Infrastructure
- Partner Management
- Physical/Environmental Security
- Service Delivery
The CompTIA Security Trustmark covers common security practices and IT technologies. Listed below are a few examples of technical areas that are part of the over 100+ controls required to be in place to achieve the Security Trustmark accreditation:
- Security Process, Protocol and Standards
- Technical employee knowledge/expertise
- Change management
- Intrusion detection
- Vulnerability assessment detection
- Data encryptions
- Security clearances – background checks
- Physical and hardware security
- Security requirements (permissions, passwords, etc.)
Protect your Business Inside and Out
Network Security Solutions
How secure is your network – are you at risk?
The Internet offers significant benefits to small and mid-sized businesses, but with it comes many potent security issues. From malware to data theft, layering protection into your current IT infrastructure is becoming more and more important every day. We can help you by reviewing your company’s needs and pairing you with a solution that works best for your business.
Spyware, Malware, Worms… the threats are abundant.
Ever since the internet began incorporating itself into everyone’s lives, viruses and spyware have done the same. Today, there are hundreds of thousands of viruses, and that number keeps growing. Viruses can cause a lot of problems for businesses – slowing workstations and networks down to a crawl, and can often be attributed to data loss. As part of our proactive IT approach, we keep your antivirus licenses and definitions up-to-date to protect your bottom line.
Block inappropriate websites and content from entering your network.
Do you have employees getting distracted at work with social networks like Facebook and Twitter? Do you want to improve the work environment by blocking adult content that is simply not tasteful? Our flexible content filtering solutions can be set up with customized policies that keep your employees from getting distracted with sites that might keep them from doing their job, while still allowing them to search and browse the web if they need to.
Terminated Employee Protocol
Protect your company against malicious acts.
Our protocol has been established through years of experience with business owners calling in a panic because a terminated employee has access to sensitive information. Our 18-step process ensures a clean and secure break with the employee, and a prompt return to normal operations
Our goal is to not just meet, but to exceed your expectations with our innovative, proactive service. When you become a TECHLINQ™ client, you’ve taken one of the most important steps in the maintenance and health of your technology infrastructure. So sign up today!
TECHLINQ™ is designed to provide business clients with proactive technology support at a fraction of the cost of hiring a reactive or on-staff support technician. These plans all offer a dedicated account manager, state-of-the-art uptime and performance monitoring, and an available team of certified computer technicians with an average of over 10 years of professional technology services experience