Our company doubled in size over the course of 2 years, bringing to light the glaring deficiencies in our network infrastructure and IT department as a whole. Within a few weeks after bringing in TECHLINQ our business was running so much more efficiently it was hard to believe what we had been putting up with for years. The smooth transition and incredible service have allowed us to continue growing and increase productivity to levels we could not have imagined a few years back.
TECHLINQ always addresses our needs efficiently. We receive quick responses to our problems, and they are always accessible, pleasant, and courteous.
My dental practice software dictated that I upgrade my network. TECHLINQ assessed and addressed my practice’s needs without trying to oversell me. They installed the systems in our operatories so that they were viewable by patients, and aesthetically perfect.
I signed up for TECHLINQ because I realized that I was spending too much time trying to put out fires myself. I like having the peace of mind of knowing that I can call and speak to a real person who takes responsibility for any network problems I might have.
TECHLINQ has been responsible for the support and management of my systems for the last 10 years. Everyone from the president down to the technicians in the field are professionals who give outstanding service.
Our former support tech was a one-man operation that abruptly relocated – leaving us with no support. TECHLINQ came in, quickly resolved our immediate issues, and set up a plan for the ongoing maintenance of our network. I never have to worry about waiting for our support tech to get back to us, TECHLINQ monitors my network and is always available when we need them.
TECHLINQ is filled with competent and professional staff who are always easy to reach and eager to assist 24/7. I do not know what I would do without them!
In an age where you get automated attendants… ‘Press 1 for Sales, Press 2 for Service, 3 for Accounting’ …and hope for the best. Call TECHLINQ and automatically speak with a live human being who understands your concerns, questions, and issues. It is one thing to sell a Service Contract but quite another to have the people and technical experience to stand behind it with prompt and courteous attention.
Our server went down at 9:00PM on New Year’s Eve. A technician notified us before we even knew anything was wrong, and we got the system up and running before it impacted our business.
IT issues are not fun to deal with, which is why I’m delighted to have TECHLINQ support our network & technology needs. I’ve never felt that TECHLINQ was an outside contractor, but rather an integral part of our company. When they took the helm of our network 2 years ago, we were laden with issues that nearly crippled our operation. They performed troubleshooting and resolved all of our IT problems with urgency and competence, and continue to address all of our needs with professionalism & proficiency.
Why Choose TECHLINQ?
Whether you’re looking for server management, IT troubleshooting, hardware, software, technology recommendations, complete network planning/specs, phone systems, cabling, security, or online backup, TECHLINQ™ is your ‘one stop shop’ for anything and everything IT-related.
Allow us to become your ‘virtual IT department’ through one of our TECHLINQ™ service plans. We take responsibility for your network, so you can focus on growing your business instead of dealing with frustrating technology issues.
Stop losing sleep and rest easier with a TECHLINQ Backup secure data protection plan. With options for both full Disaster Recovery and simple data-only backups, you can be sure that your valuable data is being backed up and securely stored in geographically dispersed SAS70 data centers. Simply ‘set it and forget it’ – and never have to worry about tapes, storage, and tiresome backup procedures again.
Our Scope of Service includes support for the following technologies:
- Windows Servers
- Windows Desktops
- Macintosh Systems
- Linux Based Systems
- Intel Architecture Hardware
- Security Appliances
- Routers and Gateway Devices
- Managed & Unmanaged Switches
- Storage Devices
- Core Business Applications
- 3rd Party Software Applications
- HP, Dell, & Lenovo Laptops
…and much more.
Our goal is to not just meet, but to exceed your expectations with our innovative, proactive service. When you become a TECHLINQ™ client, you’ve taken one of the most important steps in the maintenance and health of your technology infrastructure. So sign up today!
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